Chicago Marriott Southwest at Burr Ridge

Overpriced for the location with little amenities - no free water! Overall, check in was seamless and staff are very responsive. The property was clean with plenty of free parking (nice perk). The lounge is closed on the weekend - I’ve experienced this throughout this year in different locations, get it together Marriott. No issues with the room or beds. I found everything to be fine and had no issues with the bed. Rooms were very clean upon arrival. I get annoyed when you stay at a 4-5 star hotel and they do not offer free water - this should be standard across the board. They did offer a breakfast buffet in lieu of the lounge being closed and it was okay. Standard eggs, bacon, and potatoes with pastries. You don’t get amenities for the rate they charge. I definitely DO NOT RECOMMEND and you would probably get the same or better at a 3 star in the same neighborhood.

My bathroom smelled like an old wet towel and they had 1 bartender for 50 people but omg the lamb chop is off the chart and so is the beet salad. The jacuzzi was very large and relaxing and the pool room heated. I liked everything but my bathroom and the TV reception kept coming in and out but overall I would go EAT there again. Kinda pricey but worth it.

Exceptional Wedding Experience! This review is so long overdue! We had our wedding at the Marriott Burr Ridge last November, and I couldn't have asked for a more perfect day. The wedding coordinator, Ella Sparks and the entire staff went above and beyond to make our special day truly unforgettable. From the meticulous planning to the seamless execution, every detail was flawlessly taken care of. Ella’s expertise and dedication ensured that everything ran smoothly, allowing us to relax and fully enjoy the moment. The entire staff was warm, friendly, and attentive, making our guests feel welcomed and cherished. The venue is beautiful, the food was so delicious, and the service was impeccable. Our heartfelt thanks to the entire team for turning our dream wedding into a reality. We highly recommend this hotel and its exceptional staff to anyone looking to create lasting memories on their big day!

in the several years I've been staying, I'm starting to see some decline. They could possibly use some upgrading but the things they have right is location, some staff are really top notch and their restaurant is not bad at all for breakfast. Overall it is a pleasant place. However seeing stained pillowcases when you first get into the bed is NOT acceptable. Cleaning staff needs to catch these things its just gross.

I recently had the pleasure of staying at the Chicago Marriott Southwest at Burr Ridge for a three-day business trip, and my overall experience was very positive. Upon arrival, I was immediately struck by the hotel's elegant and well-maintained appearance. The lobby was inviting, and the entire property appeared well-maintained. The cleanliness of the hotel was also impressive, and it was clear that the staff took great care in maintaining a welcoming environment. As a Marriott Bonvoy Platinum member, I was fortunate to receive an upgrade to a suite on the top floor of the hotel. As a Platinum member I also had access to the concierge lounge, which provided complimentary breakfast and, more notably, a breathtaking view of the sunrise. From this vantage point, you could even catch a glimpse of Chicago's skyline in the distance, adding a touch of urban charm to the experience. However, while the suite was spacious, I did find the floor plan somewhat inefficient. The living area, although generously sized, lacked windows, which made it feel a bit sad. Additionally, the bathroom in the suite was on the smaller side, which was a minor inconvenience. Despite these minor drawbacks, my stay at the Chicago Marriott Southwest at Burr Ridge was overall highly enjoyable. The upscale atmosphere, attentive service, and stunning sunrise views from the concierge lounge more than made up for any minor inconveniences. I would certainly consider returning to this hotel for future business trips, especially given the advantages of being a Marriott Bonvoy member.

Great location, nice rooms, very comfortable beds, and the people that work there are very nice. The only issue I had was that one elevator was out, and there were three weddings there. They didn't have a stairwell that was convenient to find or take with an elevator out, and there were lines of people at times by the elevator. Five stars otherwise!